About Mile High Revenue Services
Billing practices informed by experience and education.
MHRS is a full revenue cycle management behavioral health billing company. Utilizing the most recent data available, MHRS empowers providers and facilities to maximize reimbursement while still maintaining integrity and high quality of care for their clients.
What we believe
MHRS believes that profit and ethics do not have to be mutually exclusive. It is possible to maximize reimbursement, while maintaining ethical billing practices. You can confidently leave your billing to MHRS, so you can focus on what is most important – client care.
How MHRS is different
Unlike larger medical billing firms, MHRS believes in proactive revenue cycle management coupled with consistent communication with the behavioral health facilities they work with. Instead of placing the burden on the provider to identify and assign projects, MHRS stays involved in the entire billing process, and educates their clients on needed follow up throughout the revenue cycle. This allows the provider to focus on patient care and allows MHRS to ensure maximized revenue.
Diverse Experience
Over two decades of collective experience rooted in healthcare management and clinical social work.
Holistic Approach
Involvement in the entire revenue cycle management process.
Maximum Reimbursement
Higher revenue through longer authorizations coupled with payer-specific claim approaches.
Communication
Financial reporting that keeps the provider informed and familiar with accounts receivable and current reimbursement rates.
Meet our founders
William Paulick
Founder & CEO
Will Paulick founded MHRS in 2018 with the goal of combining informed billing practices with ethical and patient-centered behavioral healthcare. Will acts as CEO for the company and handles revenue cycle management and financial components of the company. With a master’s degree in healthcare management from The University of Arizona’s Eller College of Management, Will specializes in offering insight based on his experience working the provider side of behavioral health while using his education to ensure best practices. Will started his work in behavioral health as a residential manager. This kickstarted his passion for the field and eventually led to multiple administrative, operations, and leadership roles at a diverse array of mental and behavioral health facilities. His biggest takeaway from these prior opportunities was simple: providers are looking for a fresh and comprehensive perspective when seeking to increase their revenue. This was the inspiration that led to the founding of MHRS. Will thrives on the problem solving tasks that come along with behavioral health medical billing. He champions integrity, transparency, and sustainable growth as the cornerstones of his professional work. In his spare time, Will enjoys anything outdoors and traveling with his family.
Lauren Paulick
Co-Founder & Chief Clinical Officer
Lauren Paulick co-founded MHRS with husband Will in 2018. Through her work in behavioral healthcare, Lauren identified a disconnect between the clinical and administrative sides of the field and recognized her ability to create a bridge between the two. Lauren handles the clinical and program development side of MHRS. Utilizing skills from her Master of Social Work program at Arizona State University, Lauren’s role ensures maximum utilization of benefits by guiding the provider in clinical documentation best practices. This ensures amicable cohesion between the provider and the insurance company. She also held licenses in property, casualty, life, and health insurance through the Arizona Department of Insurance. Lauren believes in evidence-based care that prioritizes the dignity and worth of the patient. This belief allows for optimal financial outcomes for the provider and keeps the primary purpose of helping others at the forefront of MHRS’ work. When she’s not working, you can find Lauren dancing, spending time in nature, or going on adventures with her daughter and husband.
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Accuracy rate on claim submissions
Accurate claims submission means higher revenue and less time wasted rebilling and reprocessing. MHRS analyzed its claim submission data, which revealed a 99.85% accuracy rate. MHRS files claims promptly and accurately. This equates to more money in the provider’s pocket, faster. It also leads to trust, which MHRS intends to earn.
MHRS prides itself on offering a comprehensive and thorough path through the full revenue cycle for behavioral health providers. By taking a holistic approach through the entire billing life cycle, from credentialing and licensure through to payment posting, providers can rest assured that MHRS is handling their account professionally and representing them ethically.