About Mile High Revenue Services
Revenue Cycle Management Built for Behavioral Health
Mile High Revenue Services is a full-service revenue cycle management firm built exclusively for behavioral health providers.
We help facilities stabilize cash flow, reduce revenue leakage, and scale without sacrificing clinical integrity. Not by chasing claims after the fact, but by designing billing systems that work in the real world of authorizations, per diems, payer rules, and clinical documentation.
Behavioral health billing isn’t just financial. It’s operational. When it breaks, everything downstream feels it. MHRS exists to fix that.
Our Belief
Revenue and ethics are not opposites.
Strong reimbursement comes from clean systems, accurate documentation, and payer-aligned workflows, not shortcuts or aggressive billing. When clinical care and billing strategy are aligned, facilities get paid appropriately, staff burnout decreases, and clients experience smoother admissions and continuity of care.
That’s the standard MHRS operates by.
Why Mile High Revenue Services Exists
MHRS was built after years spent inside behavioral health operations, not outside of them.
We saw how fragmented billing systems, misaligned documentation, and payer confusion quietly disrupt admissions, care delivery, and cash flow. Credentialing lived in one place. Authorizations in another. Billing and denials were handled reactively, often after damage was already done.
The goal wasn’t to create another billing vendor.
It was to build a revenue system that actually works the way behavioral health does.
That means aligning clinical reality with payer rules, designing workflows that support care instead of interrupting it, and helping facilities stabilize revenue without compromising ethics or outcomes.
That problem still exists.
And that’s why MHRS exists.
How MHRS is Different
Most billing companies focus on one slice of the revenue cycle. We don’t.
MHRS operates as a connected revenue system, supporting facilities across:
- Credentialing and payer enrollment
- Eligibility and authorization management
- Clean claims and payment posting
- Denial recovery and appeals
- Full revenue cycle assessments
Billing problems don’t live in isolation and fixing them one at a time is why issues keep resurfacing.
MHRS stays actively involved across the entire revenue lifecycle. We monitor payer behavior, track risk points across services, and guide facilities early, before small issues turn into revenue disruptions or operational fire drills.
That connected approach is what allows teams to stay focused on care, while the revenue system runs predictably in the background.
The result:
-
Fewer surprises
-
More predictable cash flow
-
Less internal strain on clinical and administrative teams
Leadership That Understands Both Sides
MHRS is led by professionals with deep experience in healthcare management and clinical social work, giving our team a rare perspective in behavioral health billing.
We understand:
- How medical necessity is evaluated
- How documentation impacts reimbursement
- How payer rules collide with real-world care delivery
That perspective shapes everything we do, from documentation guidance to authorization strategy to denial prevention. It’s how we protect revenue without compromising clinical integrity.
Meet the Leadership Team
William Paulick
Founder & CEO
Will Paulick founded MHRS in 2018 with the goal of combining informed billing practices with ethical and patient-centered behavioral healthcare. Will acts as CEO for the company and handles revenue cycle management and financial components of the company. With a master’s degree in healthcare management from The University of Arizona’s Eller College of Management, Will specializes in offering insight based on his experience working the provider side of behavioral health while using his education to ensure best practices. Will started his work in behavioral health as a residential manager. This kickstarted his passion for the field and eventually led to multiple administrative, operations, and leadership roles at a diverse array of mental and behavioral health facilities. His biggest takeaway from these prior opportunities was simple: providers are looking for a fresh and comprehensive perspective when seeking to increase their revenue. This was the inspiration that led to the founding of MHRS. Will thrives on the problem solving tasks that come along with behavioral health medical billing. He champions integrity, transparency, and sustainable growth as the cornerstones of his professional work. In his spare time, Will enjoys anything outdoors and traveling with his family.
Joe Ivie
Chief Operating Officer
Joe brings lived experience to every engagement, as a man in long-term recovery, he pairs empathy with operational discipline so providers get predictable cash flow, clear visibility, and fewer fires to put out. As COO of Mile High Revenue Services, he leads the day-to-day RCM operations and builds the systems that turn complexity into simple, repeatable wins: clean VOB/pre-auth workflows, airtight charge capture, and denial-prevention playbooks that hold up under real-world pressure.
Over the past decade, Joe has supported hundreds of behavioral health providers, working across various payer mixes and network types. He prefers to work up close and collaborative—regular working sessions, shared dashboards, and standing check-ins—so each facility gets a hands-on partner who knows their program, people, and their goals by name. Beyond operations, Joe has helped build software applications for the behavioral health industry, translating frontline pain points into practical tools that streamline eligibility, authorizations, and financial analytics.
Joe treasures time with his wife and three children. He’s also a musician (guitar and banjo are his favorites), an avid gardener, and a watercolor painter.
Lauren Paulick
Co-Founder & Chief Clinical Officer
Lauren Paulick co-founded MHRS with husband Will in 2018. Through her work in behavioral healthcare, Lauren identified a disconnect between the clinical and administrative sides of the field and recognized her ability to create a bridge between the two. Lauren handles the clinical and program development side of MHRS. Utilizing skills from her Master of Social Work program at Arizona State University, Lauren’s role ensures maximum utilization of benefits by guiding the provider in clinical documentation best practices. This ensures amicable cohesion between the provider and the insurance company. She also held licenses in property, casualty, life, and health insurance through the Arizona Department of Insurance. Lauren believes in evidence-based care that prioritizes the dignity and worth of the patient. This belief allows for optimal financial outcomes for the provider and keeps the primary purpose of helping others at the forefront of MHRS’ work. When she’s not working, you can find Lauren dancing, spending time in nature, or going on adventures with her daughter and husband.
Proof That Systems Matter
%
Accuracy rate on claim submissions
Accurate claims mean faster payment, fewer rework cycles, and less revenue tied up in avoidable denials. MHRS’ accuracy rate reflects disciplined workflows, payer-specific rules, and proactive oversight.
Who We Serve
Built specifically for behavioral health
Mile High Revenue Services works exclusively with behavioral health providers and facilities. That focus matters.
We support:
- Residential treatment programs
- PHP and IOP programs
- Outpatient and hybrid care models
- Facilities with complex payer mixes, including Medicaid and commercial plans
Because we stay in our lane, we understand the nuances that general billing companies miss, such as per diem structures, authorization timing, level-of-care documentation, and payer behavior that directly affects admissions and cash flow.
Where We Serve
Supporting facilities across the US
MHRS partners with behavioral health facilities nationwide, with deep experience navigating state-specific Medicaid programs, managed care organizations, and regional payer rules.
While our team is based in Colorado and we primarily operate out of the Southwest, our systems, workflows, and payer expertise are built to support multi-state operations and growing organizations that need consistency across locations.
A Holistic Revenue Approach
MHRS supports behavioral health facilities through the full revenue cycle, including:
- Medical Billing & Claims Management
- Utilization Management & Authorizations
- Provider Enrollment & Credentialing
- Denial Recovery & Revenue Cycle Assessments
By treating billing as an integrated system facilities gain clarity, stability, and confidence in their revenue operations.
Let’s Talk About Your Revenue System
If your billing feels reactive, unclear, or harder to manage as your programs grow, it may be time to take a closer look at how your revenue cycle is structured.
MHRS works alongside behavioral health facilities to bring clarity, stability, and confidence to the billing process without compromising clinical integrity.
FAQs
What does Mile High Revenue Services do?
Mile High Revenue Services is a full revenue cycle management company specializing in behavioral health billing. We help facilities maximize reimbursement and reduce revenue disruption by managing all aspects of the billing process with clinical and operational expertise. We got our start in the Southwest US, but have since expanded our services nationwide.
What makes MHRS different from other medical billing companies?
Unlike larger generic billing firms, MHRS focuses exclusively on behavioral health and maintains proactive involvement across the entire revenue cycle, reducing the administrative burden on providers and helping improve communication, compliance, and financial outcomes.
Does Mile High Revenue Services handle both Medicaid and commercial billing?
Yes. Mile High Revenue Services supports billing for both Medicaid and commercial payers, including in-network and out-of-network billing, adapting processes to payer rules to improve reimbursement accuracy and reduce denials.
What experience does the Mile High Revenue Services leadership team bring?
MHRS is led by professionals with deep experience in healthcare management and clinical social work, combining provider-side operational insight with revenue cycle expertise to build systems that work with real behavioral health workflows.
How does Mile High Revenue Services help facilities reduce denials and improve cash flow?
Mile High Revenue Services integrates proactive revenue cycle strategies, including clean claim submission, authorization management, and payer-specific workflows, to reduce avoidable denials and accelerate payments.
Do Mile High Revenue Services experts work with behavioral health documentation and compliance standards?
Yes. MHRS emphasizes payer-specific documentation guidance and compliance with clinical best practices to ensure claims are supported appropriately and reduce the administrative burden on clinical teams.
What types of behavioral health facilities does Mile High Revenue Services work with?
Mile High Revenue Services partners with a range of behavioral health providers including residential, outpatient, PHP, IOP, and detox programs, helping them manage complex billing workflows so they can focus on client care.
Can Mile High Revenue Services help with credentialing and payer enrollment?
Yes, credentialing and enrollment support is part of Mile High Revenue Services’s holistic revenue cycle approach to ensure providers are properly credentialed before billing begins, reducing claims rejections due to payer setup issues.
