Behavioral Health Revenue Services
Claim Submission & Revenue Management
Prior Authorization & Utilization Management
Licensure & Credentialing Assistance
Policy, Procedure & Program Development
Financial Reporting
Verification of Benefits
Built for Facilities That Can’t Afford Revenue Disruption
If you run a behavioral health facility, billing problems don’t show up as “billing problems.” They show up as delayed payments, denials, cash flow gaps, and staff burnout.
Mile High Revenue Services helps behavioral health organizations stabilize and improve revenue by fixing the operational breakdowns that cause claims to stall, deny, or go unpaid.
Whether you need full medical billing support or targeted help with authorizations, credentialing, denials, or assessments, we meet you where the risk is highest and help you regain control.
Who we work with:
Residential, PHP, IOP, outpatient, and hybrid behavioral health programs.
What we focus on:
Predictable cash flow, fewer denials, and billing systems that hold up under payer pressure.
We’ll advise or handle each step of the revenue cycle.
MHRS prides itself on offering a comprehensive and thorough path through the full revenue cycle for behavioral health facilities. By taking a holistic approach through the entire billing life cycle, from credentialing and licensure through to payment posting, behavioral health facilities can rest assured that MHRS is handling their account professionally and representing them ethically to governing bodies and insurance companies alike.
Billing Problems Rarely Live in One Place
And That’s Why One-Off Fixes Don’t Work.
Most facilities don’t struggle because they lack effort or good staff. They struggle because revenue cycle problems compound across systems:
- Authorizations don’t align with services delivered
- Credentialing delays block clean claims
- Documentation doesn’t match payer expectations
- EMRs don’t map cleanly to payer rules
- Denials repeat because root causes aren’t addressed
Our services are designed to fix revenue at the system level, not just chase claims after the fact.
Our Core Revenue Cycle Services
Each service below can stand alone, or work together as part of a broader revenue strategy.
Medical Billing
End-to-end medical billing built for complex care models
Behavioral health billing isn’t transactional. It’s layered, payer-specific, and constantly changing.
We manage the full medical billing process with a focus on clean claims, payer compliance, and fast issue resolution, so revenue keeps moving even when rules change.
This service helps you:
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Reduce denials and rework
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Improve days in A/R
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Catch issues before they impact cash flow
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Scale services without breaking billing workflows
Best for facilities that:
Want consistent billing performance without staffing headaches or constant firefighting.
Utilization Management
Authorization and continued stay support that protects revenue
Missed or misaligned authorizations are one of the fastest ways to lose revenue, especially in PHP, IOP, residential, and hybrid programs.
We support initial authorizations, continued stay reviews, and payer communication to ensure services are approved, documented, and defensible.
This service helps you:
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Prevent avoidable denials tied to authorization gaps
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Maintain continuity of care
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Reduce staff strain during payer reviews
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Stay aligned as payer requirements shift
Best for facilities that:
Rely heavily on managed care and need authorizations to keep admissions and services moving.
Provider Credentialing & Enrollment
Get credentialed faster, stay credentialed
Credentialing delays don’t just slow growth. They block revenue entirely.
We manage provider credentialing and payer enrollment so your clinicians can bill as soon as possible and stay active across payer networks.
This service helps you:
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Avoid enrollment-related claim denials
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Shorten time to bill for new providers
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Maintain compliance across payers
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Reduce administrative burden on your team
Best for facilities that:
Are onboarding providers, expanding services, or struggling with enrollment backlogs.
Denial Recovery
Fix denials and stop them from repeating
Denials aren’t just a billing problem. They’re feedback.
We don’t just work denials. We identify why they’re happening and correct the upstream issues that cause them, payer by payer.
This service helps you:
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Recover lost revenue
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Identify denial trends early
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Reduce repeat denials
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Strengthen documentation and workflows
Best for facilities that:
Are seeing rising denial rates or recurring payer issues they can’t seem to fix.
Revenue Cycle Assessments
See where revenue is breaking down before it costs you more
Sometimes the problem isn’t obvious until it’s mapped end to end.
Our revenue cycle assessments evaluate your billing workflows, systems, payer mix, and documentation to identify risk areas and missed opportunities.
This service helps you:
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Understand where revenue leakage is occurring
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Prioritize fixes that have the biggest financial impact
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Prepare for payer changes, audits, or growth
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Make informed decisions instead of guessing
Best for facilities that:
Want clarity before making staffing, system, or outsourcing decisions.
Let’s Stress-Test Your Revenue System
If cash flow feels fragile, denials keep resurfacing, or payer rules are shifting faster than your workflows, the problem usually isn’t effort, it’s structure.
Talk with MHRS to review your current revenue setup and identify where alignment will have the biggest financial impact.
I can’t say enough about the documentation training provided by MHRS. We have seen a significant increase in revenue since our employees have undergone the training. The best part, I think, is it is not a one size fits all approach. Will and Lauren identify training issues specific to your individual program, which helps your documentation get better every day.
– Director of Operations, midsized mental health facility
Reasons to love Mile High Revenue Services:
1. Locally owned.
2. The owners of MHRS have almost 20 years combined experience in the behavioral health field.
3. They will work hard and with solid morals and ethics throughout.
Mile High has shown constant dedication and unparalleled work ethic since its inception. I’ve personally called the owners and they have submitted a bill on Friday at 6 p.m. to help out our facility. You will never have to question where their hearts are at and in this business, you have to have your heart in the work in order to be successful.
– Director of Operations, large dual diagnosis facility
A Revenue System Built for Behavioral Health
Behavioral health billing doesn’t fail because teams don’t try hard enough. It fails because services are fragmented.
Credentialing in one silo. Authorizations in another.
Billing and denial recovery reacting after the damage is done.
MHRS was built to solve that.
Our services work together as a single revenue system — from payer enrollment and utilization management to clean claims, denial recovery, and revenue cycle assessments. That’s how we reduce revenue leakage, stabilize cash flow, and help facilities scale without adding internal strain.
Behind that system is leadership with experience on both the clinical and operational sides of behavioral health. With advanced training in healthcare management and clinical social work, we understand how documentation, medical necessity, and payer rules intersect with real-world care delivery.
That perspective matters. It’s how we protect revenue without compromising clinical integrity.
If you’re looking for a billing vendor, there are plenty.
If you want a partner who understands how behavioral health actually operates, that’s where MHRS comes in.
FAQs
What services does Mile High Revenue Services provide?
Mile High Revenue Services provides comprehensive revenue cycle management for behavioral health facilities, including medical billing, utilization management, provider credentialing and enrollment, denial recovery, and revenue cycle assessments.
What is behavioral health billing and how is it different?
Behavioral health billing involves managing claims, authorizations, documentation, and payer requirements specific to mental health and substance use treatment services. It differs from general medical billing due to per diem rules, utilization reviews, Medicaid variations, and the complexity of level-of-care billing.
Does MHRS handle both Medicaid and commercial billing?
Yes. MHRS supports billing for both Medicaid and commercial payers, including in-network and out-of-network billing, ensuring workflows are aligned with payer rules and documentation requirements.
How does MHRS help reduce denials?
MHRS minimizes denials by aligning clinical documentation and billing workflows, tracking authorization and utilization requirements, addressing payer-specific rules, and proactively identifying patterns that lead to avoidable denials before claims are submitted.
What is utilization management and why does it matter?
Utilization management refers to securing and tracking authorizations, level-of-care approvals, and payer requirements that determine whether services are covered. It matters because missed or delayed authorizations can lead to denied claims, delayed reimbursement, and interruptions in client care.
How does provider credentialing and enrollment impact revenue?
Provider credentialing and enrollment are prerequisites for billing payers. Proper credentialing ensures providers are authorized to bill under specific payer contracts, reducing claim rejections and preventing revenue delays associated with rejected or unpaid claims.
What is a revenue cycle assessment and when should a facility consider one?
A revenue cycle assessment is a comprehensive review of a facility’s billing processes, workflows, payer compliance, and system configurations to identify bottlenecks, risk areas, and revenue leakage. Facilities typically request assessments when they experience slow reimbursements, high denial volume, or operational inefficiencies.
Can MHRS help facilities improve cash flow?
Yes. By streamlining claim submission, strengthening authorization management, reducing denials, and improving billing accuracy across Medicaid and commercial payers, MHRS helps facilities achieve more predictable and timely cash flow.
Does MHRS provide training or support for internal staff?
MHRS works collaboratively with facility teams to align clinical documentation practices and billing workflows, offering guidance and training to internal staff on payer rules, documentation standards, and revenue cycle priorities that reduce rework and improve performance.
How does MHRS differ from traditional medical billing companies?
Unlike general billing firms, MHRS specializes exclusively in behavioral health revenue cycle management, takes a proactive role across the entire revenue lifecycle (not just claim submission), and maintains ongoing communication and performance visibility so facilities can focus on care rather than administrative headaches.
